Dearborn Water Damage Restoration › Macomb County
Water Damage Restoration in Macomb County, MI
Rapid water extraction and drying after a pipe failure, basement flood or sewer backup. Dearborn Water Damage Restoration dispatches crews into Macomb County from the Local Headquarters in Dearborn.
Macomb County runs from the older, denser neighborhoods near Eight Mile and Van Dyke to the newer subdivisions north of 26 Mile Road, and its flood risk is not the same from one end to the other: a combined sewer system in one city, a FEMA-mapped floodplain along the Clinton River in another, a county drain with its own 45-day notice clock running underneath all of it. The rest of this page states only what is on the public record for this county, nothing estimated and nothing carried over from a different city's page.
We dispatch to Macomb County from the Local Headquarters. Call for a time estimate to your address -- no county-wide minute promise is posted here because no office sits in Macomb County yet.
Every job is covered by a written guarantee built on finishing the job, not refunding it.
The Call, Step by Step, in Macomb County
| Step | What happens |
|---|---|
| 1. You reach us | Describe the loss and give the address. |
| 2. We arrive | A technician reaches the property and identifies the source. |
| 3. We photograph and measure | Every affected area is logged before any material is pulled. |
| 4. We finish the dry-out | Extraction, removal of unsalvageable material, then drying equipment until the readings clear. |
Water Damage Restoration and More, Macomb County-Wide
The calls that come out of Macomb County tend to fall into a handful of real patterns: a sump pump that stops during a storm, a sewer that backs up into a finished basement, a sudden pipe failure in an older home, and the slower kind of seepage that shows up after days of rain rather than hours of it. Each one needs a different first step, and a crew that treats them the same way misses the source instead of just the water.
Mold is the second call that almost always follows the first one, in a county with this much older housing: a basement that sits wet for more than 48 hours is already past the point where drying alone is enough, and Macomb County's older subdivisions give mold a head start that a newer build in the same storm would not.
What We Know About Macomb County
Every line below is sourced and dated; a line with no source behind it does not ship on this page. Macomb County carried 879,853 residents and 373,413 housing units as of the Census Bureau's 2024 five-year estimate, with 41.4% of those housing units built before 1970 -- older plumbing and older foundation drainage both fail more often, which is part of why a basement flood call from this county looks different from a newer subdivision.
| Field | What the record says | Source |
|---|---|---|
| Population | Macomb County had 879,853 residents, per the Census Bureau's 2024 five-year American Community Survey estimate. | U.S. Census Bureau ACS 2024 5-year estimates, Macomb County, MI, via Census Reporter |
| Housing age | The county has 373,413 housing units, and 41.4% of them were built before 1970, a share that matters because older plumbing and older foundation drainage both fail more often. | U.S. Census Bureau ACS 2024 5-year estimates (B25034), Macomb County, MI, ZCTA-level tables |
| Sewer and drain notice | Anyone with a sewage or storm water backup in Macomb County must file a written claim with the Macomb County Public Works Office within 45 days of discovery, or state law bars recovery of damages. The office runs a 24-hour hotline at (877) 679-4337. | Macomb County Public Works Commissioner, Chapter 20 Notice |
| Retention basin project | The Chapaton Retention Treatment Basin, at the foot of Nine Mile Road, takes combined sewer and storm flow from Eastpointe and most of St. Clair Shores. A two-year, $29 million project raised its storage from 3 million to 17 million gallons. | Macomb County Public Works, news release (April 2026) |
| A dated local event | On August 11, 2014, a storm dropped 5.2 inches of rain on Warren in a few hours. Warren's City Hall took on 6 feet of water, more than 1,000 cars were abandoned on city roads, and the mayor declared a state of emergency. The same storm pushed the Clinton River gauge at Mount Clemens to 16.3 feet and rising. | CBS News Detroit |
| Local waterway and flood sources | Sterling Heights lists the Clinton River, Red Run Drain, Plumbrook Drain and Beaver Creek as its flood sources, and its Office of Engineering confirms whether a given lot sits in a floodplain. | City of Sterling Heights, Flood Services |
| Flood insurance discount | Sterling Heights is rated a Class 7 community in FEMA's Community Rating System, which gives homeowners there a 15% discount on flood insurance premiums. | City of Sterling Heights, Flood Insurance |
| A second dated event | On August 16, 2016, 1.6 inches of rain flooded basements across St. Clair Shores. The combined sewer and stormwater system there cannot discharge excess rain directly into Lake St. Clair the way some neighboring cities can. | FOX 2 Detroit |
| A second city housing-age example | Clinton Township has 49,724 housing units with a median year built of 1980, and 61.8% of occupied homes are owner-occupied. | Census Reporter (ACS 2024 1-year), Clinton Township, MI |
| A flood-control canal, in use since 1951 | The Clinton River Cut-Off Canal has diverted river flow at Mount Clemens into Lake St. Clair as flood relief since October 1951. A USGS Hydrologic Atlas still notes the canal 'will not necessarily eliminate future flooding in the area.' | USGS Hydrologic Atlas HA-59 |
| Where a county drain claim is filed | Clinton Township sends a sewage or storm-water backup claim to the Macomb County Public Works Commissioner, which handles major county drains; the township's own Department of Public Services handles only its local storm systems, and the Macomb County Department of Roads handles public road drains. | Clinton Township, Stormwater and Drainage |
| Where Fraser's stormwater goes | Most stormwater in Fraser goes to catch basins and then to open and enclosed Macomb County drains; the Harrington Drain and its tributary, the Sweeny Drain, flow north through Fraser to the Clinton River in Mount Clemens. The city separately recommends inspecting a private sewer lateral every 5 to 10 years. | City of Fraser, Stormwater; City of Fraser, Understanding Your Private Sewer Lateral |
| A city housing-age example | Warren alone has 56,962 housing units with a median year built of 1964, among the oldest housing stock in the county. | Census Reporter (ACS 2024 1-year), Warren, MI |
| Income varies block by block | Within Macomb County, the three ZIP Code Tabulation Areas with the lowest median household income are 48043 Mount Clemens ($52,161), 48089 Warren ($52,366) and 48091 Warren ($54,230); the three with the highest are in the Macomb Township / Ray Township growth ring, led by 48042 ($126,667). | U.S. Census Bureau ACS 2024 5-year estimates (B19013, by ZCTA), Macomb County ZCTA tables |
Two of those lines are infrastructure projects, not weather events: the Chapaton Retention Treatment Basin upgrade and the Clinton River Cut-Off Canal both exist specifically because flooding in parts of this county has been a recurring, documented problem for decades, not a single bad storm. A homeowner researching a loss here is usually dealing with one of three things: a sewer or storm system that is combined and cannot keep up in a heavy rain, a river or drain that rises fast enough to matter, or a house old enough that its own plumbing or foundation drainage is part of the story too.
Michigan's insurance-claim statutes apply the same way in Macomb County as anywhere else in the state. They set the clock on an insurer's response, not on this company's:
| Rule | What it requires | Source |
|---|---|---|
| Proof-of-loss notice | MCL 500.2006 requires a Michigan insurer, within 30 days of your claim, to tell you in writing exactly what proof of loss it is waiting on, unless it has already issued payment. | Michigan Compiled Laws 500.2006, via Michigan Legislature |
| Payment and interest | From there, the insurer has 60 days to pay under the same law, and owes 12% simple interest per year on an undisputed amount it pays after that window closes. | Michigan Compiled Laws 500.2006, via Michigan Legislature |
| Appraisal on a disputed amount | If you and your insurer cannot agree on what a covered loss is worth, MCL 500.2833 allows either one to demand appraisal in writing; both sides then have 20 days to name an appraiser, and the two appraisers select an umpire to set the final number. | Michigan Compiled Laws 500.2833, via Michigan Legislature |
| Sewer-backup notice to a government agency | Michigan's governmental notice statute, MCL 691.1419, requires written notice to the responsible agency within 45 days of discovering a sewer or drain backup, before any claim against that agency can proceed. | Michigan Compiled Laws 691.1419, via Michigan Legislature |
Those two tables run on different clocks and go to different places. The county notice runs to Macomb County Public Works Office, in writing, within 45 days of discovering the backup, and it is separate from any homeowners-insurance claim. The insurance statutes run to your own carrier and set a 30-day proof-of-loss window followed by a 60-day payment window, with 12% simple annual interest owed on an undisputed amount paid late. Missing either clock can cost real money, which is the reason a dated, written record of the loss matters more than a fast dry-out alone.
Why Macomb County Homeowners Call Before a Local Office Is Open
Dearborn Water Damage Restoration has not leased an office inside Macomb County yet, so this page makes no drive-time claim and no county-specific minute promise -- the one honesty rule this page was built under. What it does offer instead: a dispatcher who answers the same 24/7 line as every other call, a crew that documents the loss with dated photos and moisture readings for your insurance file, and the same written guarantee on the work as every other job this company runs, whether the address is in Dearborn or in Macomb County.
That documentation matters more in a county with this housing-age profile. A sewer or storm-water backup claim in Macomb County goes to Macomb County Public Works Office within 45 days of discovery, in writing, or state law bars recovery; a sewer-backup claim against any Michigan government agency carries the same 45-day written-notice clock under MCL 691.1419. A crew that logs the source, the date, and the moisture readings the day of the loss is what makes that notice possible to file correctly the first time.
The written guarantee is the same one this company offers on every job, in every city it serves: if a treated area tests wet again within 30 days from the same source, a crew comes back and finishes the drying work on that area at no added labor charge. It is a re-service promise, not a refund promise, and it does not change by county -- it reads the same way for a Macomb County address as it does for a Dearborn address.
Reviews, Honestly Scoped
Dearborn Water Damage Restoration has no Google Business Profile tied to Macomb County yet. Any review count shown elsewhere on this site belongs to the Dearborn, Wayne County listing only -- it is never borrowed here to describe work in Macomb County, and it will not be, even once this county has its own office.
The seven companies named in the Macomb County comparison guide below do carry their own published Google ratings, each sourced to that company's own listing, not to this one.
Within Macomb County, the three ZIP Code Tabulation Areas with the lowest median household income are 48043 Mount Clemens ($52,161), 48089 Warren ($52,366) and 48091 Warren ($54,230); the three with the highest are in the Macomb Township / Ray Township growth ring, led by 48042 ($126,667). (U.S. Census Bureau ACS 2024 5-year estimates (B19013, by ZCTA), Macomb County ZCTA tables) That spread matters for how a job gets paid for: a documented loss supports an insurance claim or a Macomb County Public Works Office claim either way, and a payment plan covers the part neither one picks up. The same housing-age fact that makes mold a faster second call also makes the repair bill bigger on average, since older plumbing and older foundation waterproofing both tend to fail in more expensive ways than a newer system does.
None of that is a reason to skip the financing conversation until after the work starts. Asking about a payment plan before a crew begins is a normal question, not an unusual one, in a county where the repair bill and the insurance payout do not always arrive on the same schedule, and the 60-day payment window in state law is still a window, not a guarantee of same-week payment. A homeowner who waits on a check before starting the dry-out risks the mold timeline described above catching up to the claims timeline, which is its own reason to ask about a payment plan early, rather than waiting until the first invoice arrives to raise the question with the crew on site.
Payment Plans Are Available
If part of the job falls outside your insurance coverage, ask about a payment plan before work starts.
Free on-site estimate, every call.
Questions, Answered
Does Dearborn Water Damage Restoration serve Macomb County?
Yes, by dispatch from the Local Headquarters in Dearborn. There is no staffed office inside Macomb County yet, so no drive time or arrival-minute figure is posted for this county -- a dispatcher still answers the same 24/7 line as every other call this company takes.
Will insurance cover this in Macomb County?
The insurance claims guide lists the state deadlines that apply the same way in Macomb County as anywhere else in Michigan, including the insurer's 30-day proof-of-loss notice and the 60-day payment window under MCL 500.2006.
What do Macomb County homeowners pay for water damage restoration?
Every on-site estimate is free. A final price depends on what the crew finds once the source of the water is confirmed, the water category, and how long the area sat wet before the call came in.
Who do I notify about a sewer backup in Macomb County?
Macomb County Public Works Office, in writing, within 45 days of discovering it, at its hotline (877) 679-4337 -- separately from any homeowners insurance claim, and separately from the statewide 45-day notice under MCL 691.1419 if a government agency's own drain is responsible.
Can the crew supply documentation for my insurance claim?
Yes. Every call gets dated photos and moisture readings logged for the claim file, whether the address is in Dearborn or Macomb County, and that record is what supports a Macomb County Public Works Office claim or a homeowners-insurance claim alike.
Is Macomb County getting its own office?
Not yet. This page will be updated with a real address and a real drive time the day one is leased, not before -- the same honesty rule that keeps this page from stating a minute promise today.
How is this page different from Dearborn's own page?
Dearborn's page states a real drive time, because the Local Headquarters sits there. This page never does that for Macomb County, by design, until a real office exists to measure a drive time from.
Local Headquarters Status
The Local Headquarters is at 23756 Michigan Ave, Dearborn, MI 48124, Ste 200 (HNH Law Office Centre), in Dearborn, Wayne County. That address and its drive-time note describe Dearborn only, not Macomb County. Macomb County is served by dispatch from that same address; this page does not state a drive time or an office location inside Macomb County because neither one exists there yet.
A second, staffed office inside Macomb County would need the same thing the Local Headquarters already has: a real, signed lease and a permanent physical sign, not a mailbox or a shared coworking address. Until that exists, this page states a dispatch relationship, plainly, rather than implying a location that is not there, and it will keep saying so for as long as that remains the honest answer, however long that turns out to be. A homeowner who wants proof of where this company's one real office sits can check the Local Headquarters page directly, with the actual address, rather than take this page's word for it.
Macomb County Service Area
Dearborn Water Damage Restoration does not run named crews out of these towns yet; this table lists what the public record says about flooding and drainage in each one, for homeowners researching before they call. Six cities appear below because each one has its own named flood source, its own drainage authority, or its own dated flood event on the public record -- a city without one of those on file is left off this table rather than filled in with a guess.
| Town | What the record says | Source |
|---|---|---|
| Sterling Heights | Sterling Heights lists the Clinton River, Red Run Drain, Plumbrook Drain and Beaver Creek as its flood sources, and its Office of Engineering confirms whether a given lot sits in a floodplain. Sterling Heights is rated a Class 7 community in FEMA's Community Rating System, which gives homeowners there a 15% discount on flood insurance premiums. | City of Sterling Heights, Flood Services City of Sterling Heights, Flood Insurance |
| Warren | On August 11, 2014, a storm dropped 5.2 inches of rain on Warren in a few hours. Warren's City Hall took on 6 feet of water, more than 1,000 cars were abandoned on city roads, and the mayor declared a state of emergency. The same storm pushed the Clinton River gauge at Mount Clemens to 16.3 feet and rising. Warren alone has 56,962 housing units with a median year built of 1964, among the oldest housing stock in the county. | CBS News Detroit Census Reporter (ACS 2024 1-year), Warren, MI |
| St. Clair Shores | On August 16, 2016, 1.6 inches of rain flooded basements across St. Clair Shores. The combined sewer and stormwater system there cannot discharge excess rain directly into Lake St. Clair the way some neighboring cities can. The Chapaton Retention Treatment Basin, at the foot of Nine Mile Road, takes combined sewer and storm flow from Eastpointe and most of St. Clair Shores. A two-year, $29 million project raised its storage from 3 million to 17 million gallons. | FOX 2 Detroit Macomb County Public Works, news release (April 2026) |
| Clinton Township | Clinton Township sends a sewage or storm-water backup claim to the Macomb County Public Works Commissioner, which handles major county drains; the township's own Department of Public Services handles only its local storm systems, and the Macomb County Department of Roads handles public road drains. Clinton Township has 49,724 housing units with a median year built of 1980, and 61.8% of occupied homes are owner-occupied. | Clinton Township, Stormwater and Drainage Census Reporter (ACS 2024 1-year), Clinton Township, MI |
| Mount Clemens | The Clinton River Cut-Off Canal has diverted river flow at Mount Clemens into Lake St. Clair as flood relief since October 1951. A USGS Hydrologic Atlas still notes the canal 'will not necessarily eliminate future flooding in the area.' | USGS Hydrologic Atlas HA-59 |
| Fraser | Most stormwater in Fraser goes to catch basins and then to open and enclosed Macomb County drains; the Harrington Drain and its tributary, the Sweeny Drain, flow north through Fraser to the Clinton River in Mount Clemens. The city separately recommends inspecting a private sewer lateral every 5 to 10 years. | City of Fraser, Stormwater; City of Fraser, Understanding Your Private Sewer Lateral |
Every sewer, drain or stormwater responsibility above runs through a different office depending on where the water came from: a city main runs through that city's own public works department, a county drain runs through Macomb County Public Works Office, and the part of the line between the house and the street is the property owner's own responsibility almost everywhere in the county. Knowing which one applies before a claim is filed is part of what a documented loss protects.
None of the six towns above is a claim that Dearborn Water Damage Restoration already has customers or completed jobs there; they are the towns inside Macomb County with a real flood-source, drainage-authority or dated-event record on file, listed so a homeowner researching before a call can see exactly what this page checked and where it came from, rather than a list of city names with nothing behind them.
A homeowner outside these six towns, elsewhere in Macomb County, can still call: dispatch from the Local Headquarters covers the whole county by phone today, even where this page has not yet found a dated local fact worth publishing for that specific city. The table grows as the record for more towns gets checked, not as a matter of marketing convenience.
See the Wayne County coverage this company's office actually serves.
Water Damage in Macomb County Right Now?
Call (313) 555-0110, 24/7. The line is answered by a dispatcher who gets a crew moving.
We dispatch to Macomb County from the Local Headquarters. Call for a time estimate to your address -- no county-wide minute promise is posted here because no office sits in Macomb County yet.
Estimates are free, on every single call.
Every job is covered by a written guarantee built on finishing the job, not refunding it.


